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Contact Us

We're here to help with Find & Touch (探してタッチ)

Have questions, feedback, or need assistance? We'd love to hear from you! Choose the appropriate contact method below based on your inquiry.

Before contacting us: Many common questions are answered in our Frequently Asked Questions (FAQ) page. Check there first for quick answers!

Contact Options

General Support & Feedback

For game-related questions, technical issues, feature requests, or general feedback:

Best for:

  • Game not loading or crashing
  • Problems with life points or progress
  • Feature suggestions and game improvements
  • Bug reports
  • General questions about how to play

Privacy & Data Requests

For privacy-related inquiries, data access requests, or data deletion requests:

Best for:

  • Requesting access to your personal data
  • Requesting deletion of your data
  • Questions about our data practices
  • Privacy policy inquiries
  • GDPR-related requests

Business & Partnership Inquiries

For business collaborations, partnership opportunities, or media inquiries:

Best for:

  • Partnership proposals
  • Advertising opportunities
  • Media and press inquiries
  • Collaboration requests

Developer Inquiries

For technical questions, API access, or developer-related concerns:

Best for:

  • Technical integration questions
  • API and developer access
  • Open source contributions
  • Technical documentation

Response Time

We aim to respond within 2-3 business days. During busy periods, response times may be slightly longer. We appreciate your patience!

For urgent issues affecting your ability to play, please include "URGENT" in your email subject line.

When Contacting Us

To help us assist you faster, please include the following information in your email:

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Service Information

Service Name: Find & Touch (探してタッチ)
Platform: LINE LIFF Application
Languages: Japanese, English, Korean, Chinese
Genre: Hidden Object Puzzle Game